Robert Lajdziak is the Insurance Business Consultant for the Insurance Practice at J.D. Power. He is responsible for the company’s syndicated research studies on both personal Home and Auto insurance in North America as well as Life insurance. He is also responsible for developing research-based solutions that drive measurable results for clients within the insurance industry in North America. His primary focus is on improving product quality, while building client relationships and delivering actionable insights.
Lajdziak joined J.D. Power in 2012 and has served in several positions in the Services Industries-Americas Practices, in both Financial Services and Insurance, including Senior Wealth Management Analyst, Research Supervisor, Research Specialist and Research Associate prior to joining the Insurance Practice team.
During his tenure at J.D. Power, Lajdziak has contributed to several thought leadership pieces—which were covered by trade publications and at industry seminars—regarding such topics as shopping with online chat; self-service and the future role of agents; transparency of commissions and fees; goals-based investing; and women in the wealth management sector.
Mr. Lajdziak earned a bachelor’s degree in marketing-management from Hillsdale College in Hillsdale, Michigan.